Returns & Refunds

1Eligible Items

• Items in their original condition and packaging
• Items returned within 14 days of delivery
• Defective or damaged items at any time within the warranty period

2Non-Returnable Items

• Fresh food and perishable groceries
• Personal care and beauty products that have been opened
• Underwear and swimwear for hygiene reasons
• Gift cards

3How to Return

• Contact our support team with your order number
• Pack the item securely in its original packaging
• Our courier will pick it up from your address
• We inspect the item within 2 business days

4Refunds

Card payments are refunded to the same card within 5-10 business days. Cash on delivery orders are refunded by bank transfer or store credit.